Helpdesk
Over the past two years Chapco has invested heavily in support systems and infrastructure. A brand new complex has been created on our site on Bittesby which houses a purpose-built call centre, using state of the art technology to allow individual clients to have their own space. This can include;
- Web access to client branded site
- Live 'real time' reporting via web
- Job tracking
- Different levels of access to the site for different types of users
- Periodic reporting e.g. monthly or quarterly