IT
Introduction and Background
Chapco offer a complete range of IT services that include the provision of hardware and software solutions, the complete outsourcing of IT requirements, the management of multi site installations, right through to the maintenance and repair of single items. The following gives an overview of our capabilities, but is by no means exhaustive:
IT Support Services
We offer 24/7 help and support services using our own in house staff. Either phone based, remote access or on site visits. We can supply all levels of support that will keep your network running.
System Management and Maintenance
On site, off site, software, hardware, backup, disaster recovery and server cloning.
Installations
Hardware, software, complete networks, operating systems and servers.
Programming and Life Cycle Extension
Programming and enhancements to specific systems, upgrading of hardware ad software.
Security
Perimeter firewall, internal anti virus, anti spyware, spam control, web and mail content filtering, group policy implementation, prevention of external data source connectivity, physical security requirements applicable to comms rooms and data storage, environmental monitoring systems.
Wide Area Networking
In the complex world of multi site operation, we can link all your business users requirements, on a global basis if required. Our integration solutions range from initial specification through to complete installation and ongoing support.
Hosting
The way forward for IT provision, enterprise class software at a fraction of the purchase cost. We have massive capability from our Midlands based data centre. Let us manage your complete IT requirements to the point where IT provision becomes a virtual utility. We can provide hosting for servers, blackberry, MS office and a whole raft of other applications.
Workshop Function
Our fully equipped workshop provides a repair, maintenance and test facility for all IT based technology and many other electronic communication products, including mobile phones and radios. This function also incorporates the environmental de-commissioning of equipment ready for final disposal.
Environmental Equipment Disposal Services
We are licensed to carry and dispose all IT and electronic product related waste. We will collect all obsolete hardware and equipment, and ensure it is disposed of correctly. This includes the disposal of any stored data ensuring compliance with current UK and EU legislation.
Sage Software Solutions
Accountancy software solutions using the Sage platform. We offer tailored solutions that included bespoke programming and reporting functions.
Mobile Phone and 3G
We offer complete business solutions for all mobile phone and 3G requirements, including the provision of equipment, contracts, billing (itemised and segmented), Blackberry and diary integration, repair, maintenance and support.
Website Design
Our experienced design team of experts can design websites from scratch, provided a fresh look or improved functionality to your existing site.
Relocation and installation Services
We have assisted a number of high profile clients via the provision of our relocation and installation services. Whether a simple on site move or off premises, we take care of everything from packing and transporting equipment, right through to re-installation and commissioning.
Audio Visual
We can supply all your audio visual needs for office, client or conference support. We also supply a specialist video conferencing service.
Leasing and Finance
Save on up front expenditure and cut the cost of owning new laptops, PCs, servers and even network upgrades. We have partnered with a number of finance and leasing organisations who specialise in funding IT hardware, software and network installation.
Disaster Recovery
Disasters occur in many forms, yet despite careful planning not everything is in our control. We provided disaster recovery contingencies that include automated regular backup, Server Replication/Failover (real-time data replication on site, off site or managed at our site) and an extremely cost effective subscription service that replicates changed data across a broadband tunnel, stored remotely.
Why Choose Chapco?
Chapco offers the business world a wealth of IT solutions and services designed to keep systems operating securely, cost effectively and at maximum efficiency.
We are an established, mature, client centric business that places enormous value on our ability to fully understand our client needs and the delivery of high quality levels of customer service.
Our solutions are selected from proven "Best of Breed" players in the industry, and implemented using proven ITiL methodology. We are a business that understands business. We operate across a broad spectrum, within both the public and private sectors.
Our depth of knowledge and ability to stay at the forefront of technology provide us with a clear vision of the available products, services and bespoke solutions that will deliver all your business requirements now, and into the future.
